Terms & Conditions

HotMusicFactory.com is GDPR compliant. For more information, please view our Privacy Policy.
 
A. SATISFACTION REFUNDS: There are no refunds for unsatisfactory goods. We give samples and detailed information of our products so you are aware of what you are purchasing. We will not simply give out a refund, because you are not satisfied.
 
B. DIGITAL DOWNLOADS: There are absolutely no refunds for downloadable goods! This is because once you download the products, there is no way to return. Also, please make sure of the following before download the product(s):
 
Please make sure that your computer or device is up-to-date and has enough storage capacity for files up to 1GB in size.
 
Although we usually process orders within a few hours, please allow up to 24 hours for your digital downloads to be available in your account.
 
Please backup your files. If for any reason you decide to close your account, we will charge a $20.00 fee per product to re-send you any products you purchased while your account was active.
 
C. All construction kits are royalty-free for personal and commercial use (see Licensing Agreement). All we require is that you credit or link back to our website. Please use the following website address as a credit or link back to our site: www.HotMusicFactory.com
 
D. PAYMENT PROCESSING: All purchases are processed through PayPal unless otherwise stated by HotMusicFactory.com.
 
E. If you are a member of our affiliate program, it is prohibited to use your own affiliate link to make purchases on the site.
 
For any additional information or questions, you may reach us through our Contact page.