Terms & Conditions

A. SATISFACTION REFUNDS: There are no refunds for unsatisfactory goods. We give samples and detailed information of our products so you are aware of what you are purchasing. We will not simply give out a refund, because you are not satisfied.
B. DIGITAL DOWNLOADS: There are absolutely no refunds for downloadable goods! This is because once you download the products, there is no way to return. Also, please make sure of the following before download the product(s):
Please make sure that your computer is up-to-date. If you have an older computer (More than 3-years old), then we recommend not downloading eGoods
If you do not receive your download link in your E-mail, then please check your Junk Mail box. Although we usually process orders within a few hours, please allow up to 24 hours to receive your product download links.
If you are not computer savvy and do not know the basics of computers, then we recommend not downloading eGoods. eGoods are for those of you who are very familiar with computers and know their way around file types, folders, video, and audio basics.
Please backup your files. Due to security reasons, we can't just send downloads every-time you loose your downloads. We will charge a $20.00 fee to re-download your product and there are no exceptions. Due to piracy and fraud, we have to protect our downloads and it is your responsibility to backup your files as hardrives will, inevitably, fail!
C. All construction kits are royalty-free for personal and commercial use (see Licensing Agreement). All we require is that you credit or link back to our website. Please use the following website address as a credit or link back to our site: www.HotMusicFactory.com
D. PAYMENT PROCESSING: All purchases are processed through PayPal unless otherwise stated by HotMusicFactory.com. You may contact us with the information below.
E. If you are a member of our affiliate program, it is prohibited to use your own affiliate link to make purchases on the site.
E-mail: Contact@HotMusicFactory.com